Quality Assurance Publications

Publications in Quality Assurance

Explore the most influential research papers and scholarly works that have shaped Quality Assurance. Use the concept filter below to focus on a specific sub-area of research.

Quality Assurance

9.6K

Publications

483.3K

Citations

Showing yearly statistics from 2000-2026.

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	Year	Citations
Introduction to Statistical Quality Control Roger Sauter, Douglas C. Montgomery Technometrics EngineeringQuality Management SystemsUncertainty QuantificationSystems EngineeringStatistics	1992	7.9K
Assessing measurement model quality in PLS-SEM using confirmatory composite analysis Joe F. Hair, Matt C. Howard, Christian Nitzl Journal of Business Research Total Quality ManagementCustomer SatisfactionReliabilityQuality AssuranceEngineering	2019	4.5K
Taguchi Techniques for Quality Engineering Thomas R. Bement Technometrics Industrial DesignQuality AssuranceEngineeringIndustrial EngineeringMechanical Engineering	1989	2.7K
The House of Quality John R. Hauser Harvard business review EngineeringIndustrial EngineeringKobe Shipyard SiteQuality Management SystemsSocial Sciences	1988	2.3K
An Instrument for Measuring the Critical Factors of Quality Management Jayant V. Saraph, Philip G. Benson, Roger G. Schroeder Decision Sciences Total Quality ManagementCustomer SatisfactionEngineeringQuality MetricQuality Management Systems	1989	2K
A framework for quality management research and an associated measurement instrument Barbara B. Flynn, Roger G. Schroeder, Sadao Sakakibara Journal of Operations Management Total Quality ManagementCustomer SatisfactionEngineeringQuality MetricQuality Definition	1994	2K
The Voice of the Customer Abbie Griffin, John R. Hauser Marketing Science Total Quality ManagementCustomer SatisfactionCustomer ExperienceEngineeringCommunication	1993	1.9K
The National Committee for Quality Assurance John K. Iglehart New England Journal of Medicine Total Quality ManagementHealth AdministrationFamily MedicineEngineeringInspection	1996	1.8K
What is total quality control the japanese way Kaoru Ishikawa Total Quality ManagementCustomer SatisfactionQuality AssuranceOther Attendant DutiesEngineering	1985	1.8K
Development and Validation of TQM Implementation Constructs Sanjay L. Ahire, Damodar Y. Golhar, Matthew A. Waller Decision Sciences Total Quality ManagementCustomer SatisfactionEngineeringContemporary Quality ManagementManagement	1996	1.8K
The relationship between total quality management practices and operational performance Danny Samson, Milé Terziovski Journal of Operations Management Total Quality ManagementEngineeringOperational PerformancePerformance MeasurementQuality Management Systems	1999	1.5K
Return on Quality (ROQ): Making Service Quality Financially Accountable Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham Journal of Marketing Total Quality ManagementCustomer SatisfactionQuality Improvement EffortsQuality AssuranceEngineering	1995	1.5K

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